{"id":52019,"date":"2026-10-26T18:40:26","date_gmt":"2026-10-26T13:10:26","guid":{"rendered":"https:\/\/www.soil.edu.in\/blog\/?p=52019"},"modified":"2026-11-02T18:46:27","modified_gmt":"2026-11-02T13:16:27","slug":"business-analyst-internship-for-freshers-design-thinking","status":"publish","type":"post","link":"https:\/\/www.soil.edu.in\/blog\/business-analyst-internship-for-freshers-design-thinking\/","title":{"rendered":"Business Analyst Internship for Freshers: Applying Design Thinking to Real Business Problems"},"content":{"rendered":"<style>\n        .inner-pic {\n        display: none;\n        }\n    p:empty{display: none !important;}\n        .blog-pic {\n        width: 100%;\n        float: left;\n        text-align: center;\n        margin: 6px 0px 20px 0px !important;\n        }\n        .blog-pic img {\n        width: 700px !important;\n        }\n        .new_blog_section p strong {\n        font-family: 'Franklin Gothic Book', arial;\n        font-weight: 900;\n        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    margin: 10px 0px 35px 0px;\n            }\n            .blog_img1{width: 100% !important;}\n            .speaker_div{\n                display: flex;\n                flex-direction: column;\n            }\n    .new_blog_section p a {\n        color: #008037;\n        word-break: break-word !important;\n    }\n            .speaker_div .speaker_img{\n                width: 58%;\n                margin: 0 auto 25px;\n            }\n            .speaker_div .speaker_dis{\n                width: 100%;\n                padding-left: 0px !important;\n                text-align: center;\n            }\n            .speaker_designation{\n                text-align: center;\n            }\n            .blog-pic img{\n                width: 100%;\n            }\n            }\n        @media (max-width: 600px) {\n        .blog_pics{\n                max-width: 100%;\n            }\n        }\n        @media (max-width: 540px) {\n        .placement-overview-top .placement-overview-top-ryt .ul-listing li{\n                padding: 30px 10px;\n            }\n            .knowledge_listing{\n                display: grid;\n                grid-template-columns: repeat(2, 1fr);\n                gap: 16px;\n            }\n        }\n        @media (max-width: 444px) {\n            .career_section.overview ul li {\n                height: 150px;\n            margin: 0px 0% 30px 0px !important;           \n            }\n            .f_image{\n                max-width: 100%;\n            }\n        }\n        @media (max-width: 400px) {.blog_author_post{margin-bottom: 10px; flex-direction: column;}\n        .blog_author_post .author{width: 100%; margin-left: 0; text-align: center;}\n.blog_author_post br{display: none;}}\n        @media (max-width: 372px) {\n        .placement-overview-top .placement-overview-top-ryt .ul-listing li{\n                width: 46.2% !important;\n            }\n        }\n    <\/style>\n<p>Figuring out where an organisation\u2019s processes break down is the core of the business analyst job. For many freshers, an internship is the first time they handle this work in practice, using sales figures, customer comments and workflow maps from different teams.<\/p>\n<h2>What the Intern Actually Does<\/h2>\n<p>An intern on an operations team might follow one order from placement to delivery and record each step. Any delay that keeps happening at the same point gets written down.<\/p>\n<p>Delivery delays are a frequent complaint, and each can come from a different source. An unpaid order, wrong stock records or a slow processing queue are all possibilities. Before anything changes, the analyst tests each one.The analyst checks every one of these before recommending a change in such business processes<\/p>\n<h2>Getting Ready as a Fresher<\/h2>\n<p>Academic projects are a practical place to start. A project on customer feedback, sales performance or delivery delays lets you practise collecting data and explaining what it shows.<\/p>\n<div class=\"table-div table-div2 placements-table placements-new-table overflow-x custom-td\">\n<table class=\"mt_2\" cellpadding=\"0\" cellspacing=\"0\">\n<thead>\n<tr>\n<th>Area<\/th>\n<th>What it involves<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Academic projects<\/td>\n<td>A project on customer feedback, sales performance or delivery delays. It shows how you collect data and explain it.<\/td>\n<\/tr>\n<tr>\n<td>Excel and Power BI<\/td>\n<td>Cleaning a sales dataset, writing the formulas and building the charts in Power BI. Interviewers usually ask about the steps behind the visuals.<\/td>\n<\/tr>\n<tr>\n<td>Case studies<\/td>\n<td>A business problem, the information it would need and a proposed fix. A workflow map shows where the delays happen.<\/td>\n<\/tr>\n<tr>\n<td>Interview preparation<\/td>\n<td>Being ready to explain which information you used, how you investigated and how you reached your conclusion.<\/td>\n<\/tr>\n<tr>\n<td>Questioning routines<\/td>\n<td>Questioning why a step is necessary, talking to the people who follow it and considering alternatives can reveal unnecessary processes. Some steps remain in place simply because no one questions them.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>A fresher who asks why a step exists may find that nobody remembers the reason. Talking to the people who use the step often reveals it, and comparing it with other options shows whether it still makes sense.<\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/skills-freshers-need-for-a-business-analyst-internship.png\" alt=\"Skills Freshers Need For a Business Analyst Internship\"><\/p>\n<h3>Where Design Thinking Comes In<\/h3>\n<p>Process records show what happened and where things went wrong. They offer little insight into why it happened or how people experienced it. Design thinking helps fill that gap by involving the people affected.<\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/where-design-thinking-comes-in.png\" alt=\"Where Design Thinking Comes In\"><\/p>\n<p>Analysts talk to customers, watch staff at work and see how people use a product. These conversations often pick up problems the data does not show, so the team can agree on the problem before choosing a fix.<\/p>\n<p>Analysts still break the problem into parts and test the likely causes. The user\u2019s view runs alongside that work.<\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/design-thinking-image.png\" alt=\"Design Thinking Image\"><\/p>\n<div class=\"video-cen\">\n<iframe src=\"https:\/\/www.youtube.com\/embed\/wdVqW7Y3eyQ?si=W0jaZh7sygJzOUAG\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div>\n<h2>A Real Example: Winter Air Quality in Gurugram<\/h2>\n<p>Outdoor workers in Gurugram face poor air quality in winter. Students on a SOIL design thinking bootcamp interviewed people who work outdoors, then built prototypes and presented their ideas. Applied to this problem, the stages look like this:<\/p>\n<div class=\"table-div table-div2 placements-table placements-new-table overflow-x custom-td\">\n<table class=\"mt_2\" cellpadding=\"0\" cellspacing=\"0\">\n<thead>\n<tr>\n<th>Stage<\/th>\n<th>Application to the problem<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Empathise<\/td>\n<td>Speak to outdoor workers about their daily experience of the air.<\/td>\n<\/tr>\n<tr>\n<td>Define<\/td>\n<td>Identify the specific difficulties linked to winter air quality.<\/td>\n<\/tr>\n<tr>\n<td>Ideate<\/td>\n<td>Explore possible responses to those difficulties.<\/td>\n<\/tr>\n<tr>\n<td>Prototype<\/td>\n<td>Develop initial versions of the proposed responses.<\/td>\n<\/tr>\n<tr>\n<td>Test<\/td>\n<td>Gather feedback and examine how each response performs.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>The same method works inside a company. An intern who talks to staff and watches a process can see where work slows down. That helps the team choose which changes are worth making.<\/p>\n<p><em>Illustrative example: a hospital with long waiting times<\/em><\/p>\n<div class=\"one_column pb_2\">\n<ul>\n<li><strong>Initial assessment:<\/strong> The hospital may need more doctors or larger waiting areas.<\/li>\n<li><strong>Possible finding:<\/strong> Patients may not know where they stand in the queue or how long they will wait.<\/li>\n<li><strong>Possible response:<\/strong> A queue display or notification system could share that information without major infrastructure changes.<\/li>\n<\/ul>\n<\/div>\n<h2>How Does SOIL Prepare Students for Business Analysis Roles?<\/h2>\n<p>SOIL\u2019s Centre for Design Thinking &#038; Innovation runs activities in user research, design thinking and prototyping.<\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/design-thinking-bootcapms.png\" alt=\"Design Thinking Bootcapms\"><\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/empathy-user-research-workshops.png\" alt=\"How Consortium Partners Shape The Curriculum\"><\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/prototyping-labs.png\" alt=\"Prototyping Labs\"><\/p>\n<p class=\"blog-pic\"><img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/blog\/wp-content\/uploads\/2026\/11\/experiential-fridays.png\" alt=\"Experiential Fridays\"><\/p>\n<h3>Conclusion<\/h3>\n<p>Business analysis needs accurate reading of data and attention to the people inside a process. Data shows what is happening, and user research explains why it matters to those involved. Freshers can practise both through academic projects and internships.<\/p>\n<p>Working across these formats builds user research and problem-solving skills, and students get used to people from very different backgrounds. That habit transfers well to business analysis: keeping the people affected by a problem in mind while looking at the processes behind it.<\/p>\n<h2 style=\"padding-top: 10px;\">About the Author<\/h2>\n<div class=\"blog_main\">\n<div class=\"blog_author_post\">\n<div class=\"author_img\">\n        <img decoding=\"async\" src=\"https:\/\/www.soil.edu.in\/wp-content\/themes\/soil\/image\/prof-navin-chandra-rao.jpg\" alt=\"Navin Chandra Rao\" title=\"Navin Chandra Rao\">\n    <\/div>\n<div class=\"author\">\n<p class=\"name\"><strong class=\"sub-heading\">Navin Chandra Rao<\/strong> <span> Head, Center of Design Thinking &#038; Inoovation Professor of Practice, SOIL<\/span><\/p>\n<\/p><\/div>\n<\/div>\n<p>Navin Chandra Rao is a Professor of Practice at SOIL Institute of Management with 26 years of industry experience. He has worked with organizations such as Maruti Udyog, JCB India, CNH, and IKEA. His experience includes supply chain management, purchasing, global sourcing, vendor development, and business operations. He has also held leadership roles in supply chain, HR, and retail services.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Figuring out where an organisation\u2019s processes break down is the core of the business analyst job. For many freshers, an internship is the first time they handle this work in practice, using sales figures, customer comments and workflow maps from different teams. What the Intern Actually Does An intern on an operations team might follow &hellip; <a href=\"https:\/\/www.soil.edu.in\/blog\/business-analyst-internship-for-freshers-design-thinking\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Business Analyst Internship for Freshers: Applying Design Thinking to Real Business Problems&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":52036,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[152,151],"tags":[],"posts_by":[],"audience":[],"industry":[],"faq":[],"class_list":["post-52019","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-analyst","category-management-education"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business Analyst Internship for Freshers | SOIL<\/title>\n<meta name=\"description\" content=\"Explore what business analyst interns do, the skills freshers need, and how design thinking helps solve real business problems.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.soil.edu.in\/blog\/business-analyst-internship-for-freshers-design-thinking\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Analyst Internship for Freshers | SOIL\" \/>\n<meta property=\"og:description\" content=\"Explore what business analyst interns do, the skills freshers need, and how design thinking helps solve real business problems.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.soil.edu.in\/blog\/business-analyst-internship-for-freshers-design-thinking\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog - 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