The power of soft skills like Emotional intelligence with PGDM

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The Power of Soft Skills: PGDM Enhances Emotional Intelligence

15 May 2024
- admin
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We probably all know people, either at work or in our personal lives, who have the power of soft skills – they are great listeners, conduct themselves well, and no matter what the situation they are in, they always seem to know just what to say, and how to say it – without offending anyone. They’re caring and considerate, so even if they don’t have a solution to the problem, they usually leave the people feeling more hopeful and optimistic.

These people are masters at managing their emotions and staying calm and composed during a crisis. They can look at challenges rationally and find a sustainable solution.

What makes these people so different?

These people have a high degree of emotional intelligence. They have a heightened state of self-awareness and possess the ability to sense the emotional needs of others, as well.

What is Emotional Intelligence?

Emotional intelligence, or EQ, refers to the capacity to comprehend and regulate one’s own emotions and those of others.

The ability to manage emotions and influence others are key indicators of workplace success which is validated by research indicating that 90% of top performers possess high emotional intelligence. While technical skills are essential, developing emotional intelligence is crucial for aspiring or current leaders to foster teamwork and bring out the best in their teams.

What are the Emotional Intelligence skills that leaders need?

Self-awareness

This entails understanding one’s strengths, weaknesses, emotions, beliefs, and motivations. Despite its simplicity, a survey by Korn Ferry found that 79% of executives had blind spots – skills they viewed as strengths but were perceived as weaknesses by others.

Leaders proficient in managing emotions can better grasp others’ feelings and motivate employees. Conversely, a lack of self-awareness can lead to decreased performance. Research in the Harvard Business Review suggests that teams with individuals lacking self-awareness make poorer decisions and struggle with conflict management.

Self-Regulation

In my experience, I’ve never seen the tendency toward radical outbursts to surface as an indicator of strong leadership.
~ Daniel Goleman, the psychologist that popularized emotional intelligence, on his website.

Self-regulation involves controlling your emotions, behaviors, and impulses. Enhanced self-awareness facilitates this process; understanding your emotions allows for appropriate responses to situations.

Empathy

Empathy, the ability to understand others’ experiences and emotions, is deemed the most crucial leadership skill by DDI. Leaders excelling in empathy demonstrate over 40% higher performance in coaching, planning, and decision-making, as per DDI’s findings.

Despite its significance, empathy is often undervalued, with 96% of employees rating it important yet 92% considering it underrated, according to Businessolver. However, prioritizing empathy yields increased revenue, retention, and productivity for companies.

Actively listening to employees and comprehending their needs boosts engagement, fosters trust, and enhances coaching effectiveness. Appreciating your team’s efforts enhances morale and cultivates a robust company culture.

Social Skills

Social skills encompass your ability to perceive emotions and effectively interact and communicate with others. Emotionally intelligent leaders can enter a room of tense employees, sense the atmosphere, and address conflicts before they escalate.

Being attuned to your own emotions facilitates understanding others. Leaders adept at assessing others’ feelings can build and maintain relationships more easily. They recognise that success requires collaboration, communication, and a shared vision, rather than individual efforts.

Motivation

Motivation involves inspiring both yourself and others to take action. Leading by example is crucial; self-motivated leaders prioritize organizational goals over monetary rewards. They set goals, take initiative, embrace challenges, and remain optimistic in difficult times.

A positive attitude boosts team confidence, and your intrinsic motivation sets the tone for the organization. Understanding how to empower employees becomes easier as your positivity permeates the workplace.

How to develop/ improve your Emotional Intelligence and other soft skills?

Enhancing your emotional intelligence skills not only fosters personal leadership growth but also enables you to motivate and coach teams more effectively.
So, how do you develop these soft skills?

Working executives look usually opt for MBA programs to upskill. However, PGDM programs nowadays are being preferred over the traditional MBA programs due to their industry-relevant curriculum.
Nonetheless, the program alone can not do justice. It is the choice B-school that makes all the difference.

The AICTE-Approved PGDM program offered by SOIL Institute of Management

Amidst rising demands for business innovation, SOIL offers its Post Graduate Diploma in Management (PGDM) in Business Design & Innovation. Renowned as one of the top B-schools in India, SOIL Institute of Management‘s two-year PGDM represents a bold step in transforming management education.

Geared towards nurturing business leaders proficient in problem-solving and creativity, the program positions PGDM graduates to become change leaders in the future.

The Most Experiential PGDM in India

Our programs
- 3 Week Unlearning Orientation
- Global Immersion
- Himalayan Retreat
- Social Innovation Project
- Discover India Train Journey
Learn more

Curriculum & Learning Design

Emphasizing Experience-Led Learning over traditional book-based approaches, the PGDM program offers carefully crafted experiential learning immersions.

5

Experiential
Immersions

400+

Hours of Course
fieldwork

30%

Outside the classroom experiences

These aim to immerse students in corporate life, allowing them to work on live projects and assess the real-life impact of their solutions. Each semester incorporates at least one experiential activity, enhancing students’ practical understanding and skill development.

Learn more

Liberal Arts Foundation

A liberal arts education goes beyond equipping you with career skills; it offers insights into life’s purpose and experiences. In today’s job market, soft skills are highly prized. Our foundation program focuses on imparting the following skills to students –
- How to communicate your ideas
- Find and analyze information and data
- Adapt to new technology and professional trends
- Work with others to solve problems
- Make confident, knowledgeable decisions.
Foundational Courses Offered

FAQs
What are emotional intelligence skills?

Emotional intelligence skills involve recognizing, understanding, and managing one’s own emotions, as well as effectively handling interpersonal relationships.

What is the key to emotional intelligence?

The key to emotional intelligence lies in self-awareness, self-regulation, social awareness, and relationship management.

How to improve emotional intelligence?

Improving emotional intelligence involves practices such as self-reflection, mindfulness, active listening, empathy cultivation, and seeking feedback.

What does emotion mean in soft skills?

In soft skills, emotion refers to the ability to understand and manage one’s own emotions and the emotions of others in professional interactions.

What is another name for emotional intelligence?

Another name for emotional intelligence is EQ (Emotional Quotient).

What is an element of emotional intelligence?

An element of emotional intelligence is empathy, which involves understanding and sharing the feelings of others.

Who gave the 5 pillars of emotional intelligence?

The five pillars of emotional intelligence were proposed by Daniel Goleman.

What are the seven components of emotional intelligence?

The seven components of emotional intelligence include self-awareness, self-regulation, motivation, empathy, social skills, stress management, and emotional expression.

Is emotional intelligence a hard or soft skill?

Emotional intelligence is a soft skill.

Why are emotional intelligence and soft skills so important in the workplace nowadays?

Emotional intelligence and soft skills enhance communication, teamwork, leadership, conflict resolution, and overall organizational effectiveness, leading to better employee engagement and productivity.